# FAQ

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Published 2025-03-26

This page contains answers to some frequently asked questions and answers on how to fix them.

# My wipers are stuck?

This is a known issue with applications using the ETS2 / ATS input SDK. There's nothing we can do as this is a bug on SCS's end. There is a workaround in the main menu though. If you scroll all the way down, there will be a button to Fix wipers. Click that and alt tab to the game and the wipers will be automatically set to the lowest option.

# The visualization is lagging a lot?

That's just your PC. You can try to lower the graphics settings in the game as well as capping the in game FPS to give ETS2LA more resources to work with.

# The game crashes when started with ETS2LA?

Make sure that you have at least 16gb of RAM. ETS2LA is very memory hungry so you can also try closing other applications to free up more memory.

# Visualization shows speed stuck at 54 km/h?

Enable the Visualization Sockets plugin.

# Visualization shows speed stuck at 4 km/h?

Install the SDKs in the settings and restart the game.

# The visualization pages are just white?

Either use the Goodnightan mirrors or turn on a VPN so you can access GitHub. There is nothing we can do as we don't have the resources to host the visualization pages outside of GitHub.

# Frontend loads indefinitely?

Download NodeJS from here (nodejs.org) and install it. Next run the following code inside activate.bat

cd app
cd Interface
git pull
npm i
npm run build

# `ModuleNotFoundError No module named {...}`

Open the activate.bat file and run the following:

cd app
pip install -r requirements.txt

Still having issues? Try this instead:

cd app
python -m pip install -r requirements.txt

# `Failed to update / check for updates for the submodule {...}`

This is normal in places with a limited network environment. You can usually safely ignore this warning. If you do want to check for updates then you can remove the submodule in app/ and the app will redownload it. For example if the error is for the Translations submodule the you would delete the app/Translations folder and restart the app.

# Git installation fails or `Git is not installed. The app will not work`?

Download git-for-windows from wherever you can find it.
For people in western countries this would be here (github.com). Install it and restart the launcher.

# `Invoke-WebRequest` has an error?

This has a few causes. The one sure fix is to run the start.bat file instead of start_tsinghua.bat. Just remember that if you are in China you will need a VPN in this case. There are also instructions on the Chinese part of the discord (ets2la.com) for how to help with this issue.

# `UnicodeDecodeError`

Make sure that the app is installed in a folder where the path only has western characters. You can for example install the app in C:\ETS2LA or D:\ETS2LA but not in C:\Users\你好\Documents\ETS2LA.

# `Cannot import 'setuptools.build_meta'`

Run the following code in the activate.bat file:

cd app
pip install --upgrade setuptools

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